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Cesare Gullace · #it-help-desk · Just now

INC007459

CG

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Resolve Agent Assist Just now

INC-4821 · 2 weeks ago

SSO auth loop — LDAP sync failure

94%

Closed · Auth service restart · Resolved in 2.3h

INC-3109 · 5 weeks ago

SSO cascade failure — token expiry loop

87%

Closed · LDAP resync + flush · Resolved in 3.1h

INC-2847 · 9 weeks ago

MFA redirect timeout — auth config drift

81%

Closed · MFA config reset · Resolved in 1.8h